Most frequent questions and answers
All firearms must be shipped to the buyer’s address . Firearms WILL be shipped to a customer’s residence. We can ship to the address of your choosing that is near you. Select an address from your available list during checkout.
Our shopping cart can be accessed by the link in the upper-right corner of all GunBuyer pages. You can put the items you would like to purchase in this cart while you continue to shop. Placing an item in your cart does not obligate you to purchase it. You can delete the item from your cart later. To put an item in your shopping cart, browse our categories or search for an item by typing it into the search bar. When you find an item you would like to purchase, click on “add to cart.” Once your cart contains all of the products you would like to purchase, click on the “View Cart & Checkout” button to finish your order. For further detailed instructions you can visit our “Buying Guns Online” page.
All purchases ship via UPS. Place the products you would like to purchase in your shopping cart. Next, click on “View Cart & Checkout” button at the top right. Click the arrow to the right of “Estimate Shipping ” and select your Country, State, and Zip Code. You will then be able to see your available shipping options. PLEASE NOTE: All handguns will ship UPS 2nd Day Air for Free. All long guns will ship UPS Ground for Free. Expedited shipping options are available for additional cost. Accessories & ammunition will ship based on UPS Live Rates based on the weight and destination. Ammunition can not be expedited and must be shipped UPS Ground.
PLEASE NOTE: Orders that qualify for free shipping will go to the initial shipping address provided by the customer (or the address on your preferred address if the item is a firearm). It is the customer’s responsibility to verify the address will accept delivery and will be available to receive the package(s), i.e. on vacation, out sick, temporarily closed. If a package must be redirected, the customer is responsible for charges incurred at a rate of $180 per package.
Processing times prior to shipment of firearm orders are normally one to three business days providing the receiver’s address information for your purchase is provided to us. Non-firearm orders normally process for shipment within one to three business days after we receive your payment through bitcoin at checkout
PLEASE NOTE: Processing times are separate from actual shipping times.
PLEASE NOTE: In times of high order volume these processing times may increase.
For further specifics on shipping procedures please see our Shipping page.
Once we receive you order, you will receive a confirmation email with your order number via the email address you provided for your account. When your order is shipped you will receive another email with your UPS tracking number
Please call 442-210-2486 to reach a GunBuyer associate. We would be happy to send you another copy and/or confirm your order and email address.
To track your shipment, open your email containing the UPS tracking number. Click on the link to track you order.
Due to the sales tax law changes the past couple years, tax may be charged depending on your home state. The tax is calculated based on your location.But non of your private information is shared as you are paying through bitcoins
We accept payment using bitcoins and if you have difficulty getting bitcoins, please kindly contact us for immediate reply on our live chat which is at the bottom right hand side of our website and here are the world’s most trusted platforms for easily buy bitcoins . You can visit the following platforms to purchase bitcoins using your credit card as listed below
You can checkout a video on how to buy bitcoins using coinbase by clicking HERE
You can also watch the video on how to send bitcoins by click HERE
Please Note: If you do not pay with bitcoin we do not hold items from your order. Consequently, if someone else with guaranteed funds buys the same item it may become unavailable and we cannot ship one to you. Once you place an order with us we will set your items aside with your name on them ONLY after your order is funded. This is our only way to know you are serious about the order. If you do send us PAYMENT VIA BITCOIN AT CHECKOUT we sell the item to someone else, we will return and void your ORDER
Gunbuyer does not charge an extra fee for payment via BITCOINS
Due to the nature of the items we sell, our billing address verification (AVS) is very sensitive. If you place an order and do not receive an order number the transaction DID NOT successfully process. In this situation the charge you see is a pending hold that was authorized by your bank OR BITCOIN WALLET, but that we declined to accept. These holds should be released by your card issuer. Please contact your financial institution to find out how long they will take to release a pending hold
YES. we do sell or ship outside the United States.Kindly put in your order securely and safely as your information is 100% protected and encrypted by our powerful softwares and payment is secure via bitcoins
GunBuyer products are backed by the manufacturer’s warranty. We recommend that you check with the manufacturer to understand their warranty policy. You have the option to purchase Gunbuyer’s Customer Care Plan. You can view more details on the product page where you have the option to add this additional service.
No, we do not require a special license to purchase. There are NOT restrictions on ANY of our products and we do ask that you are aware of your local and state laws prior to placing your order with us.SO ITS YOUR DECISION TO ORDER WITH US FOR YOUR SECURITY
No, once your order has been placed, we cannot add any additional items to your order. Our orders are sent automatically to our warehouse for picking and shipping. You will have to place an additional order with GunBuyer for any additional items you may wish to purchase.
Any item you place in your Wishlist will be there for 6 months. After six months, the item will not appear in your Wishlist.
If you cannot remember your password, click “Forgot Password” and enter your email address into the field provided. Hit “Reset Password” and you will receive an email with instructions to reset your password.Or simply create a new account using thesame email
The 10% cancellation fee covers our bitcoin processing fees and administrative costs of changed orders. The 10% charge applies to your total order. Our business is not set up to cancel of change orders easily. We apologize for having to implement these fees, but it is necessary in order to keep our prices low for our customers.
Please follow our guidelines for returning an item and view our Returns page. Be aware that ammunition and food are not returnable or refundable; all sales are final.
As with most technology there are times when errors occur and Gunbuyer does not guarantee that product titles, descriptions, or photos are 100% accurate. If you have a concern regarding a specific item please contact us prior to purchase. Gunbuyer reserves the right to correct any errors on our website that are discovered.
We ship from multiple warehouses and at times run specials independently depending on a number of factors such as freight costs, special one-time purchases, overstocks, etc. A cheaper price does not mean the firearm or product is used or blemished. Prices may vary but the product you receive will be the same regardless of warehouse.
SHOP WITH CONFIDENCE
Being in the firearms industry we understand the importance of security. Our goal is to provide you with a safe and secure online shopping experience combined with unmatched customer service.We value each and every one of our customers and pride ourselves on the feedback we receive